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The UCSF Conflict Competence Training for Managers: A model for building a workplace community of practice

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Management number 233424007 Release Date 2026/06/27 List Price $8.72 Model Number 233424007
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The UCSF Conflict Competence Training for Managers is a course designed to equip managers, at all levels, but especially frontline managers, with the skills to recognize, assess and resolve conflicts that commonly occur in the workplace. The authors believe that developing conflict competence is a core skill that all managers need. Also, successfully managing conflict is a key component of a healthy, thriving work culture.This UCSF CCTM Facilitator Guide is designed to document and share an innovative seven session model of training made up of the following core elements: skills development through role play with interactive case discussion; group and personal mentoring/coaching; and peer group meeting designed to build and sustain a conflict competent community-of-practice. Read more

ASIN B0H3BVVYP2
ISBN13 979-8992688863
Language English
Publisher University of California Health Humanities Press
Dimensions 8.5 x 0.34 x 11 inches
Item Weight 15.8 ounces
Print length 148 pages
Publication date May 29, 2026

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